No. The whole CASA DA MATRIZ is booked out exclusively, regardless of the number of guests.
Yes, CASA DA MATRIZ is child-friendly and has the space to keep children entertained. The swimming pool has no protective barrier or surveillance. Please be aware that it is the guest’s responsibility to ensure the safety of those who do not know how to swim, especially children.
Yes, you need a car to get to the house and to travel around.
Included in the price is the use of the whole house, including all its features and amenities. Also included in the price is daily cleaning (except Sundays and public holidays) and change of linens every 3 days.
The house is equipped with Wi-Fi service that you can use free of charge.
Yes, the living-room and the library have comfortable sofas and a flat-screen TV. To access content, you should have your own Netflix, AmazonPrime, HBO, etc, accounts.
We accept small size, well-behaved dogs. It needs to be approved by CASA DA MATRIZ ahead of the stay.
Extra Services may be charged, but you will be informed of this beforehand. Please confirm with CASA DA MATRIZ the possibilities and prices.
The usage of the house is limited to the number of guests specified in the booking conditions, other people from the outside are not allowed in the property. If a guest, during their stay, would like to invite anyone from outside, please ask us first about the possibility to discuss all further details and avoid any disappointment or miscommunication.
Smoking is only permitted outside the house with exclusive use of an ashtray. Otherwise, there is a substantial risk of creating a fire.
Bookings are made exclusively done online using our email address, so you just must follow the steps shown on our website.
Yes, there is: 3 (three) days during the low and mid-season and 7 (seven) days during the high season. To make reservations any shorter than our booking requirements, please send your request to casa.matriz.alcacer@gmail.com, and we will check if it is possible.
Yes, there is a EUR 1,500.00 damage deposit and it is the guest’s responsibility to make sure everything is in the exact same condition as when they arrived.
You can pay via wire transfer or MB Way. Once we confirm the reservation, we will provide you the account details.
No. Once the invoice is issued it is not possible to change the details, so please make sure you provide the right information before the payment is made because the invoices are generated automatically.
Passport Data has to be collected as required by local laws (SEF – Portuguese Immigration and Border Service). To provide a more casual and relaxing check-in at the time of arrival to the hotel, we prefer to ask for all necessary bureaucratic items at the time of reservation.
Check-out time is at 10am, and check-in time is at 4pm. Late check-outs and early check-ins are subject to availability. Please contact our team to confirm this.
A member of our team will be there to welcome you and introduce you to the house. We will show you around, let you know the house’s operating system and will help you with everything you may need to make the most of your stay with us. For this reason, and since we are not a 24-hour hotel, it is very important for us to know what time you will arrive, so please inform our team in advance to ensure someone will be there.
Check-out time is at 12pm, and check-in time is at 4pm. Late check-outs and early check-ins are subject to availability. Please contact our team to confirm this.
No. We will provide some basics upon your arrival, but no meals are provided.
Yes. There is a fully functional kitchen available and some staple cooking ingredients.
The house is located on top of the castle of the town of Alcacer do Sal with excellent accessibility. To protect guests’ privacy, we will only provide the exact address once reservations have been made.
The pool is not heated.
